Practice values

Vision

The next-generation veterinary independent practice that is distinguished by its values and dedication to the latest science and a healthy place to work.

Mission

We can treat the ill and provide preventative care for all pets with our modern medical and surgical equipment.

We shall create a non-negotiable healthy work environment where everyone is focused on patient care and customer service.

Values

Friendliness

It’s important to us that our practice feels warm and welcoming for you and your pets. We all love what we do and feel privileged to be trusted with the care of your beloved pets. Sometimes, inevitably, there will be times of sadness but we will always be right there with you. We hope to form lasting and genuine partnerships with all our clients and pets. You’ll never be just another case.

Commitment

Everyone at OrtonVets is committed to ensure that the patients and clients get the best possible treatment and care. We put the pet’s interests first and assisting you in making the best decisions for the health and wellbeing.

Integrity

Doing the right thing is vitally important to us. We are working hard to keep the team’s training and development up to date . We will invest in new equipment and will never sell you products you don’t need. Sometimes rest and a large dose of TLC is all that’s needed, and we will always say if that is the case. Our vets and nurses approach every conversation with openness, warmth and honesty.

To find out more please Contact us!

To see more about Good Practice values please visit BVA website .